Responsibility

Responsibility

We've always believed that businesses can - and should - have a positive impact on the communities they serve.

So ever since we opened our first store in 1971, we dedicated ourselves to earning the trust and respect of our customers, partners and neighbors. How? By being responsible and doing things that are good for the planet and each other.

Making a difference

Thursday, 18th of June 2015 - Posted by Zaid Al Bitar - Corporate Social Responsibility Manager, Starbucks MENA

Making a difference

Starbucks believes in making a difference in the communities we serve. While we try to do this all year round, once a year we dedicate a whole month to community service.

It’s called the Starbucks Global Month of Service, and during this time, we invite partners (employees) and customers across the world to volunteer their time to support community service projects in the places that we do business. It’s one of the ways we try to support local communities, but is also a great way of encouraging our partners, customers and the public to develop a greater understanding of local community issues.

Our annual Global Month of Service has been a part of Starbucks culture for five years now, and this year, more than 1,000 Starbucks partners and customers from around the MENA region volunteered nearly 8,000 hours of their time to local community projects in Bahrain, Kuwait, Egypt, Jordan, Lebanon, Morocco, Oman, Qatar, Saudi Arabia and the United Arab Emirates.

Furthermore, in addition to our partners (employees) and customers, local suppliers were invited to help organize bigger projects that add greater value to the local communities we mutually serve. As a result, 30 of our local suppliers joined hands with us and made direct contributions by sending their own volunteers and providing logistical support for our projects.

All our community projects this year aimed to support children, and we identified four community projects specifically to support organisations helping children with special needs.

  • In Jeddah, 100 partners and customers joined hands with the Municipality of Jeddah and the Saudi Autism Center to help promote Autism Awareness Month. Starbucks partners also volunteered at the Saudi Autism Center to help renovate the center’s facilities and supply new equipment.
  • In Salmiyah, Kuwait, Starbucks volunteers helped to renovate the Vocational Rehabilitation Center.
  • In Bahrain, our team of volunteers helped renovate the Al Rashid Center for Autism.
  • In the UAE, partners and customers volunteered to renovate the interior and exterior of Dubai Center for Special Needs, including the center’s play area and swimming pool.

In other projects across the region, Starbucks partners and customers joined hands with Al Khor Academy in Qatar to help plant the school's surrounding gardens, helping pupils connect with nature and learn a little about plants in the process. In Dammam, Saudi Arabia, the team helped renovate the Dar Al Ma’arif School library.

We also tried to inspire young people to think about global issues. In Riyadh, our partners and customers engaged with students at King Saud International School to discuss solutions to global issues such as peace and sustainability.

All of these projects were deeply rewarding for both the participants and the beneficiaries. So while our Global Month of Service is over for 2015, Starbucks supports ongoing community initiatives throughout the year. So, if you are interested in volunteering for a good cause, please do get in touch!

Read full post

Join Your Neighbours and Volunteer for the Global Month of Service!

Thursday, March 26, 2015 - Posted by Zaid Al Bitar, Regional CSR Manager, Starbucks MENA

Each year, during the month of April, Starbucks partners (employees) and customers from around the globe contribute their time to help make a difference in their communities. We call it our Global Month of Service, a 30-day community service event that aims to make a positive impact on local communities and people's lives.

This year, Starbucks partners, customers and suppliers across 10 Middle East and North Africa (MENA) countries will be joining the Global Month of Service. Community projects have been identified in conjunction with local Non-Governmental and Civil Society Organizations in each market, such as local youth initiatives, community programmes, environment conservation and people with disabilities.

Starbucks MENA is committed to supporting the neighbourhoods and communities in which it operates by supporting the work of NGOs and empowering store managers to drive their own community service initiatives. The Global Month of Service will bring together city-wide and country-wide Starbucks teams to contribute community service hours.

This year, for the first time, Starbucks in MENA will be inviting its suppliers to be part of the Global Month of Service. This means nearly 1,000 partners (employees), customers, and suppliers will join local NGOs to conclude 12 activities and deliver nearly 8,000 community service hours across 10 MENA markets.

Why not join us? You can find out more about Starbucks Global Month of Service by visiting your local Starbucks store, and signing up for the activity taking place in your city.  

Read full post

Lending a Hand Where it’s Needed for the Second Year in a Row.

Sunday, May 11th 2014 - Posted by Rana Shaheen, Regional Communication and CSR Manager – Starbucks Middle East and North Africa.

It's often the simple human connections, such as time spent with friends, meeting new people or an act of kindness from someone that you may not even know that make all the difference to our lives.

For the second year in a row, Starbucks partners (employees) volunteered their time to help make a difference in their local communities during a 30-day community service program that we call the Global Month of Service. We’re proud to announce that last month 1132 partners and customers in the Middle East and North Africa region volunteered 6,988 community service hours to youth and community programmes across 10 countries.

Examples of the activities undertaken in different markets include:

Kuwait – with the aim to enhance people with disabilities’ sense of inclusion in society, our partners have renovated workshop rooms at the Vocational Rehabilitation Center for the Disabled for the second consecutive year.

KSA – our partners in Riyadh refurbished the library at King Saud International Schools. In Jeddah and Al Khobar they were joined by customers to clean up the Cornich areas.

Lebanon – our partnership with LEED Green Associates has brought sustainable rooftop-greening to Sagesse School in Beirut, where pupils planted organic vegetables as a source for food as well as a technique for better heat insulation.

Jordan – with the participation of our customers and fellows of BADIR (a Jordanian youth entrepreneurship initiative launched by Starbucks and the International Youth Foundation) our partners have installed a playground at Hitteen School for Boys to serve all children living in Abu Nsair area; keeping them away from harm’s way.

Morocco – our partners, joined with customers volunteered to set up a library at Ouled Azzouz School in partnership with Al Jisr Organization. The library now serves 700 pupils.

Oman – our partners and customers volunteered at Al Wafa Social Center for a transformational project where they constructed an entire playground full playing instruments where the 75 children served by the center can play safely at.

Qatar – partners, joined with 225 pupils from Qatar Academy (Member of Qatar Foundation) planted flower bushes all around the Academy garden.

Egypt – our partners and customers helped with refurbishing Maadi Youth Center facilities; providing a safe haven for self-expression, sports activities and vocational training for over 100 young people in the area.

Bahrain - partners volunteered at Bahrain's RIA Institute for children with special needs, bringing smiles to the children’s faces through fun activities.

UAE - volunteers continued the partnership with Dubai Centre for Special Needs for the second year in a row where they have refurbished the entire exteriors of the center and engaged in fun activities with the children.

In addition to the Global Month of Service activities, Starbucks stores across MENA have been running their own local community service programmes throughout the region for the past five years. These programmes are run by store managers, encouraging our partners to make a difference in their communities. Volunteering offers our partners the opportunity to learn new skills, meet new people, and make a direct personal contribution to the community.

Starbucks’ Global Month of Service - and other community service activities - clearly demonstrate Starbucks’ commitment to the communities it serves. 

Read full post

See other posts